Human Resource (HR) management is the process of managing people and includes hiring, developing, assigning, motivating, and retaining employees to achieve organizational objectives. The contributions of HR management will vary depending upon the organization’s size, objectives, functions, construction pattern, complexity, nature of production, and employers. In large organizations, the human resource management also acts as a strategic business partner to meet challenging business needs.

Globalization, corporate strategies, labor market changes, etc. led to the emergence of HR management. The main functions of human resource management are manpower planning; recruitment and selection of employees; employee motivation; employee evaluation and selection; industrial relations; employee services; and employee training, development, and education. Their functions will also include managing culture, facilitating change, strategic decision making, and creating responsive market driven organizations. The key characteristics of HR management are commitment, flexibility, quality, and integration. The “high-commitment-high-performance” HR management will improve quality of working life, quality of production, customer service quality, and organizational effectiveness.

The HR management’s role is to encourage people to go beyond contract, to put business needs before rules, to develop skills, and to reduce conflicts by emphasizing common goals. HR management’s contribution to corporate strategy is central. They focus on customers and they implement integrated change initiatives by fast decision making. It can directly communicate with the line management. Their leadership role is transformational and they do not emphasize standardization. HR management is valued for facilitation skills. They focus on culture change, to eliminate conflict, and develop the learning organization. The human resource management can also be answerable for an incredibly extensive list of responsibilities such as labor law compliance, health and safety guidelines, telecommuting administration, etc.

The human resource management handles a wide variety of concerns and issue areas within any company. With rapidly evolving economy, increasing technological beehives and incredibly unstable labor pool across a wide range of industries in today’s world economy, human resource management play a vital role in the success of any business. It is in this context the human resource management plays the dual role of a manager and a mediator.

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